Services

Training, support & maintenance

A tool nobody was taught to use goes back to Excel within three weeks. Go-live, training and support are part of delivery here, not a separate quotation.

This is for you if

  • A tool has already been bought and then abandoned for lack of uptake
  • New joiners learn on the job, with nothing written down
  • No one to call when something breaks
  • Backups exist, but a restore has never been tested

What we deliver

  • Phased go-live, on your real data
  • Training sessions by role, in French or in Arabic
  • A short user guide, written for your actual workstations
  • A support channel with agreed response times
  • Backups, monitoring and tested restores
All services
Services

Other services

Let's talk about your operations, not technology

Describe a typical day and what costs you the most time. We come back with a first read, with no commitment.